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Frequently Asked Questions

Frequently Asked Questions

【Pets】
Conditions for accepting pets
【About pets】
*Please be sure to check the following regarding the use of dogs.In addition, we cannot accept pets that do not meet the condit…Continue reading
【Others】
Do you have rental skis and boards?
We handle rental skis and rental boards.

【rental skis,rental board】
1 day 2,600 yen 2 days 4,600 yen
【wear】
1 day 2,500 yen 2 days 3,500 ye…Continue reading
【Others】
Is cashless payment possible?
We have introduced AirPAY, so various cashless payments are possible.
【Others】
Is there an ATM?
There is no ATM around the hotel.
It is the closest place, located in 7-Eleven, about 15 minutes drive from the hotel.
Please be careful.
【Access / Parking】
Is there a way to go outside my car?
During the winter season only, a free shuttle bus runs from Yudanaka Station and Iiyama Station to Ryuo Ski Park.
For details, please see Ry…Continue reading
【Hotel / Guest rooms】
Can I connect to the Internet?
WiFi is available throughout the building.
【Access / Parking】
Is there a parking lot?
In front of the hotel is a free parking lot at Ryuo Ski Park.When unloading your luggage, you can park your car in front of the entrance.Aft…Continue reading
【Information on surrounding area】
Is there a place where I can eat in the vicinity?
If it's lunchtime, there's a shop about 5 minutes away by car that serves Bokuchi soba, which can only be eaten here in Kitashiga Highland a…Continue reading
【Meals / Restaurants / Bars】
Do you have a birthday cake?
Advance reservation.Please understand that we may not be able to accept requests during busy periods.
・Decoration cake (7 size, 21cm) 5000 y…Continue reading
【Others】
Pre-shipment shipment to the hotel
Please contact us in advance and send it on the day before your stay.However, valuables, food, and dangerous items cannot be accepted.
〒381-…Continue reading
【Others】
About shipping packages from the hotel
Yamato Transport are available. The delivery fee table is at the front desk. Please confirm.
【Hotel facilities / Equipment】
Can I change clothes and store my luggage before check-in?
There is a free changing room and a coin locker (300 yen), so you can use them.
Rooms with early check-in are available at the front desk u…Continue reading
【Hotel / Guest rooms】
Do you have a refrigerator?
All rooms have an empty refrigerator. Please feel free to use it.
【Hotel / Guest rooms】
Is the toilet a washlet?
The whole building is compatible with washlets.
【Hotel facilities / Equipment】
Do you have a coin laundry?
There are 2 washers and dryers.
Fare, 1 wash ¥ 150