- Frequently Asked Questions
Is the toilet a washlet?The whole building is compatible with washlets.
What is the bath time?Basically from 15:00 to 23:00, the next morning is from 6:00 to 9:00. If the number of customers who make a reservation is small, we may lim…Continue reading
I heard that there are various cakes.There are baked cheese cake and chocolate cake as standard. A total of 3 types of cakes are available, one for each season. You can purchase…Continue reading
Is there a hairdryer in the room?Rental equipment is available at the front desk.
Is there a way to go outside my car?During the winter season only, a free shuttle bus runs from Yudanaka Station and Iiyama Station to Ryuo Ski Park.
For details, please see Ry…Continue reading
What kind of liquor is available?We offer a wide variety of drinks, including Nagano Prefecture's Wine, world wine, local sake, homemade plum wine, shochu, and soft drinks.
About KaraokeThere is a karaoke room in the hotel.
1 hour ¥ 2000, 2 hours ¥ 3500
2 to 10 people can be used. Open until 23:00 PM.
Do you have a coin laundry?There are 3 coin launderettes.
Fare, 1 wash ¥ 150
Do you have a birthday cake?We can prepare if you make a reservation in advance. Patissier makes it with all your heart.
・decorated cake(No. 7・21cm)4500 yen
Can I change clothes and store my luggage before check-in?There is a free changing room and a coin locker (300 yen), so you can use them.
Rooms with early check-in are available at the front desk u…Continue reading
About shipping packages from the hotelYamato Transport are available. The delivery fee table is at the front desk. Please confirm.
Pre-shipment shipment to the hotelIn advance, we will keep your baggage at check-in except for valuables, food and dangerous goods. Please be sure to fill in the name and nam…Continue reading
Is there an ATM?There is no ATM around the hotel.
It is the closest place, located in 7-Eleven, about 15 minutes drive from the hotel.
Please be careful.
Is there a place where I can eat in the vicinity?Some are within walking distance of the winter season only.
In other seasons, there are many soba restaurants where you can enjoy the famou…Continue reading
What are the store hours?There is a shop next to the front desk on the 1st floor. In addition to local souvenirs, we have a wide range of items such as miscellaneous…Continue reading
Where are you eating?Prepared in the first floor dining room or executive room.
Group guests can have a 2nd floor banquet hall. Please let us know if you wish. …Continue reading
Do you have a refrigerator?All rooms have an empty refrigerator. Please feel free to use it.
Can I connect to the Internet?Since there is a free spot, you can bring your own laptop with wireless LAN only in the hotel lobby. (Free)
Is there a parking lot?A: In front of the hotel is a free parking lot at Ryuo Ski Park. When unloading your luggage, you can wear it in front of the front door or …Continue reading
Can I use a credit card?Most credit cards such as JCB, AMEX, Visa, MASTER, Diners are supported.
Is there something I can't eat?We would like to do as much as possible if you contact us in advance.
Is there a convenience store nearby?There is 7-Eleven Kitashiga Store about 15 minutes by car from the hotel.National Route 403 is located at the intersection that turns from N…Continue reading
What are the amenities?There are basic face towels, bath towels, toothbrushes, body sponges, shampoos and rinses, shower caps, shavings, and combs.
Is there a humidifier?A humidifier is available at the front desk. Please ask the front desk if you wish.
Do you put it in your room when you arrive early?Early check-in is possible if the room is ready, depending on the availability of the previous day.
From 7:30, 7,400 yen/Room
From 8:30, 6,…Continue reading
Is room extension possible?Room extension is possible. Depending on the reservation status, if there is no reservation in your room, the time will be up to the desired…Continue reading
What are the best times to see various flowers?One cherry tree tour in the Yomase Uki District at night / from mid to late April
Iiyama Nanohana Park / Late April to Mid May
Awara Marsh, …Continue reading
Is it a plan with a lift 1 day ticket, can I change it to a 2 day ticket?Lift tickets can be changed for 1.5 days, 2 days, or 3 days with a difference.
Please contact the front desk.
Please feel free to contact us if you have any questions.